Welcome to Zen Touch Japanese Massage. These terms and conditions outline the rules and regulations for the use of our website and services.
By accessing this website and/or booking our services, we assume you accept these terms and conditions in full. Do not continue to use Zen Touch Japanese Massage's website or services if you do not accept all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Refund Policy and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to Zen Touch Japanese Massage. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves.
Unless otherwise stated, Zen Touch Japanese Massage and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may view and/or print pages from the website for your own personal use subject to restrictions set in these terms and conditions.
You must not:
In these terms and conditions, "User Content" means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.
You grant to Zen Touch Japanese Massage a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your User Content in any existing or future media. You also grant to Zen Touch Japanese Massage the right to sub-license these rights, and the right to bring an action for infringement of these rights.
Your User Content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or Zen Touch Japanese Massage or a third party (in each case under any applicable law).
You must not submit any User Content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
Zen Touch Japanese Massage reserves the right to edit or remove any material submitted to this website, or stored on our servers, or hosted or published upon this website.
Our website may contain links to third-party websites or services that are not owned or controlled by Zen Touch Japanese Massage.
Zen Touch Japanese Massage has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that Zen Touch Japanese Massage shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party websites or services.
Appointments for massage services can be booked through our website, by telephone, or in person. All appointments are subject to availability.
When booking a service, you agree to provide accurate, current, and complete information about yourself as prompted by our booking form. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.
Prior to receiving massage services, you will be required to complete a health intake form. You agree to provide accurate and complete information about your health status, medical conditions, medications, and any other relevant information that might affect the provision of massage services.
You acknowledge that massage therapy may not be appropriate for certain health conditions, and you agree to consult with your healthcare provider before booking our services if you have any health concerns.
We request that clients arrive at least 10 minutes prior to their scheduled appointment time to complete necessary paperwork and prepare for the session.
If you arrive late for your appointment, your session may be shortened to accommodate other scheduled appointments. The full service fee will still apply.
We understand that circumstances may arise that could prevent you from keeping your appointment. Our cancellation policy is as follows:
In case of emergencies or illness, we may waive cancellation fees at our discretion.
Gift certificates are valid for the services and time period specified on the certificate. Gift certificates are non-refundable but may be transferable to another person with prior notice to us.
Expired gift certificates may be honored at our discretion, potentially subject to additional fees to account for price increases since the original purchase date.
All prices listed on our website, brochures, or other materials are in Japanese Yen (¥) and are subject to change without notice. We will confirm the price of your service at the time of booking.
Payment is required at the time of service unless other arrangements have been made in advance. We accept cash, credit/debit cards, and electronic payment methods as specified at our location.
For certain services or packages, we may require a deposit or full payment in advance to secure your booking.
All prices include applicable consumption tax (currently 10%). If the tax rate changes between the date of booking and the date of service, we reserve the right to adjust the tax amount accordingly.
Our refund policy is outlined in a separate document available on our website. Please refer to our Refund Policy for detailed information about refund procedures.
While we will try to accommodate requests for specific therapists, we cannot guarantee the availability of a particular therapist. We reserve the right to assign or reassign therapists as necessary.
We reserve the right to refuse service to anyone for any reason, including but not limited to clients who:
Our therapists provide massage therapy for relaxation, stress reduction, and relief of muscle tension. We do not diagnose medical conditions, prescribe medications, or perform adjustments or manipulations of the skeletal system.
Massage therapy is not a substitute for medical examination, diagnosis, or treatment. We encourage clients to seek appropriate medical care for any health concerns.
Our therapists are trained to ensure client comfort and respect boundaries at all times. You have the right to:
Clients are expected to maintain appropriate behavior during massage sessions. Any inappropriate conduct will result in immediate termination of the service without refund.
For the comfort and safety of our staff and clients, we require that all clients maintain reasonable personal hygiene when attending appointments. We reserve the right to reschedule appointments for clients who do not meet basic hygiene standards.
To the maximum extent permitted by applicable law, Zen Touch Japanese Massage, its owners, employees, and representatives shall not be liable for any direct, indirect, punitive, incidental, special, or consequential damages that result from:
The massage services provided by Zen Touch Japanese Massage are provided "as is" without any representations or warranties, express or implied, unless otherwise specified in writing.
While we strive to provide effective massage therapy, we make no guarantees regarding the outcomes or effects of our services, as results may vary based on individual conditions and responses.
Zen Touch Japanese Massage is not responsible for any lost, stolen, or damaged personal property. We recommend that valuables not be brought to appointments or be kept secure during your visit.
Zen Touch Japanese Massage is committed to protecting your privacy. All client information, including health information and treatment details, is kept confidential and will not be disclosed to third parties except as required by law or with your written permission.
Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal information.
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to our website. It is your responsibility to review these terms periodically. Your continued use of our website or services after any changes to these terms constitutes your acceptance of the changes.
These terms and conditions are governed by and construed in accordance with the laws of Japan, and you irrevocably submit to the exclusive jurisdiction of the courts in Japan.
If any provision of these terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
If you have any questions about these Terms and Conditions, please contact us:
Zen Touch Japanese Massage